Question 1

What are requests?

Accepted Answer

A request is any message you send to the chatbot. Each month you have a fixed package of requests available. Within it, you can communicate with AI. For example, simple AI models spend one request from your package per your message. More advanced neural networks may use, for example, three requests for one message. This is because they: Are more powerful and smarter Require more computational resources to generate a quality response Have higher cost price and final price

Question 2

What to do if requests run out?

Accepted Answer

There are two options: If you regularly hit the limit and understand it won't be enough going forward, we recommend switching to a higher plan If you need more requests only occasionally, you can purchase them separately

Question 3

What neural networks do you have?

Accepted Answer

We add almost all models that can be useful in everyday life for most users. We monitor new releases and add them promptly — usually within one or two days. We also keep old versions of neural networks for a while in case the new one proves unstable. The full and up-to-date list of available neural networks can be viewed here

Question 4

How to cancel the subscription?

Accepted Answer

You can cancel your subscription at any time: In the bot: use the /unsubscribe command and follow the instructions In the web version: click on your profile icon in the top right corner, go to settings, and find the “Unsubscribe” button But it's better not to cancel anything, of course, because soon robots will take over the world, and we don't see much point in resisting 😉

Question 5

Do you have technical support?

Accepted Answer

Of course, it can be reached either by email at chataihelp@gmail.com or @ChatAISupport

Question 6

Can multiple people be added to the subscription?

Accepted Answer

Yes, this option is available in the “Business” plan. Up to 30 users can be added to it. Despite the name, any individual can subscribe to this plan. It's perfect for a family or small team, for example.

Question 7

Who has access to my chats, photos, and videos?

Accepted Answer

No one except you, us, and the neural networks you use. We don't grant access to anyone else; your privacy is under your control.

Neural networks